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Using Gamification in Contact Centers

Using Gamification in Contact Centers

by Susan Leid | Mar 29, 2019 | Blog

People don’t typically reach out to contact centers unless they need help solving a problem. Providing solutions for other people demands an informed, helpful and cheerful attitude on the part of contact center agents. It’s easier than ever before to inject a little...

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DVSAnalytics software delivers deep insights into customer interactions and contact center operations.

Companies seeking higher standards of customer satisfaction and loyalty turn to DVSAnalytics for solutions designed to improve every aspect of their customer service contact center.

Headquartered in Scottsdale, Arizona, DVSAnalytics has served customers in all industries for over 35 years, and continues to develop products to help its customers reach their goals.

DVSAnalytics, Inc.
17255 N. 82nd St., Suite 120
Scottsdale, AZ 85255

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