Deploy Encore® on-premises, in a secure cloud environment, or as a hybrid solution.DVSAnalytics logo

Perpetual

Own your edition of DVSAnalytics’ Encore Workforce Optimization and Workforce Engagement Management solution.

On-Premises or in a private cloud, Encore call and screen recording, quality management, desktop and speech analytics, and workforce management is available in a Capital Expense (CAPEX) Perpetual license model.

Subscription

Subscribe to Encore, on-premises or in the cloud.

Call and screen recording, quality management, desktop and speech analytics, and workforce management is available as an operating expense subscription. DVSAnalytics provides everything you need to optimize you contact center and engage your agents in one easy-to-manage subscription.

SaaS

Encore call and screen recording, quality management, desktop and speech analytics, and workforce management is available as an operating expense, software as a solution (SaaS) solution via the cloud. DVSAnalytics provides everything you need, including the infrastructure, from the cloud as an OPEX, not CAPEX solution.

DVSAnalytics is compatible with all major contact center vendors – Avaya, Cisco, Genband, NEC, and more – to provide you with powerful performance and operational insights.