KICK-OFF
DVSAnalytics and its partners and/or customers identify project managers to coordinate a kick-off meeting or set up a call with all the appropriate stakeholders, including those responsible for the implementation.
MANAGE
The DVS Project Manager communicates all information, schedules meetings, and collaborates with all stakeholders to ensure the project is completed as expected in the accepted time frame.
INSTALL
The DVS implementation team installs the necessary Encore software, including Computer Telephony (CT) integration software which connects Encore with the customer’s communication (phone) platform, and performs all system management.