The combination of Salesforce and Encore® workforce optimization provides the best of both worlds to today’s contact center environment. With a focus on simplifying contact center management’s daily workload, DVSAnalytics provides solutions for interaction recording, quality management, analytics, and workforce engagement. A seamless integration with Salesforce, the premier customer relationship management (CRM) platform, is another example […]
Software solutions designed to simplify contact center management’s daily workload, ensure a positive customer experience, maximize employee engagement, and deliver analytics-enabled insights into customer interactions.
17255 N. 82nd St., Suite 120
Scottsdale, AZ 85255
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