DVSAnalytics Delivers Increased Value with Expanded Salesforce Integration for Contact Centers

DVSAnalytics Provides Seamless Access to Customer Recordings in Salesforce     Scottsdale, June 17, 2019 – Meeting the needs of the most demanding organizations for enhanced contact center performance, DVSAnalytics is pleased to announce an advanced Salesforce integration for Encore® Workforce Optimization. In business for over 35 years, DVSAnalytics delivers workforce optimization and quality management solutions […]