DVSANALYTICS AT AVAYA ENGAGE 2021

December 13 – 15, 2021

Customers have shown incredible interest in our Interaction Recording and Quality management PLUS Speech Analytics package called ElevateQM.

Give your contact center the essential tools it needs—now at an unbeatable price.








It’s new – not like the Speech Analytics of the past.

This budget-friendly package provides easy-to-use applications that are quick to configure, and delivers valuable business intelligence to boost your quality management, like:

Are agents showing a willingness to help customers solve problems?

Do customers show satisfaction or frustration with your service?

Are agents using standard compliance language?

And even more data points for greater insight

Give your contact center the essential tools it needs—now at an unbeatable price.

Watch this quick 90-second video to see the benefits of these bundled tools.