Tips & Tricks: Encore 8.0 Portal
The Encore Portal interface will be rolled out in the Encore® 8.0 release, and subsequent releases, transitioning users from the existing interface (which is hereinafter called the “Encore Classic” interface) into an HTML5, responsive design…
DVSAnalytics Delivers Encore 8.0
DVSAnalytics, a leading provider of workforce optimization (WFO) solutions for contact centers, announced the release of Encore®8.0, which delivers a new user experience along with enhanced UCaaS and CCaaS integrations.
