DVSAnalytics is Kicking Off the New Year With a Free Trial of Conversational Analytics
It’s Q1—is your contact center set to reach its performance goals? If not, DVS is thrilled to share our latest deal – one that will dramatically improve customer interactions and agent performance. For all of Q1, we’re now offering a free trial of our Conversational Analytics technology when you sign up with Encore 9.1.
Encore 9.1, which was introduced this past year, offers Conversational Analytics as part of our enhanced suite of contact center technology. It is designed to redefine Quality Assurance while driving more productive and engaged interactions.
With Conversational Analytics, you can:
- Continuously evaluate customer-agent interactions at scale.
- Drive improvements in areas like upselling, cross-selling, and facilitate consistently positive customer experiences.
- Ensure agents consistently exceed internal standards and deliver exceptional service.
With this latest offering, your contact center can leverage powerful analyses to uncover critical insights and easily identify areas for improvement, all while saving significant time and resources.
Don’t miss out on the chance to enhance your contact center performance—sign up for free access today!
Now is the time to start identifying growth opportunities and deliver premier customer experiences. Sign up for your free trial of conversational analytics today!