Technical Support

Designed to Help Protect Your Investment

For Immediate Assistance

Call (800)-910-4564

To report non-critical issues to DVS Customer Support

Open a Service Ticket

For Non-Urgent Issues


Log into our Customer & Reseller Portal for additional support.

From web-based classes (available for new and refresher training) to technical support and software upgrades, the DVSAnalytics Support Team can assist you with any question or issue.

Unlimited Training

Web-based training offered every month.

Technical Support

Our experienced team is available to assist you
24 x 7 x 365.

Software Upgrades

New software releases are always free!

Managed Services

For our SaaS customers only, DVSAnalytics provides system alert monitoring, configuration changes, database backup and maintenance, OS updates and more!

“The DVSAnalytics support team is great. We’re never made to feel like we’re a burden, or told ‘yeah, we’ll get back to you.’ Everybody is so responsive.”

Robb Franklin

Network Engineer, Springfield Utility Board

DVSAnalytics solutions are designed to improve the customer experience, maximize employee engagement, and deliver analytics-enabled insights into customer interactions and contact center operations.