Workforce Management solutions are an integrated set of business processes that optimize the productivity of agents and employees. In contact centers, this means forecasting, scheduling and adherence tools that help streamline the staffing process
Software solutions designed to simplify contact center management’s daily workload, ensure a positive customer experience, maximize employee engagement, and deliver analytics-enabled insights into customer interactions.
13951 North Scottsdale Road, Suite 112 Scottsdale, Arizona 85254
Info@DVSAnalytics.com
Sales Toll Free: 800.209.1271
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Phone: 480.538.2020
Fax: 480.538.2021
