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Versatile

Designed for companies of all sizes, Encore satisfies the needs of contact centers in a wide range of industries.

All-in-One

Encore features call and screen recording, quality management, eCoaching, workforce management and analytics.

Successful

Encore rapidly contributes to your organization’s success and has an impressive 98% customer satisfaction rating.

 “With Encore we are able to put into practice what we wanted to do, which is improve the quality of service we provide.”