This budget-friendly package provides easy-to-use applications that are quick to configure, and delivers valuable business intelligence to boost your quality management, like:
Are agents showing a willingness to help customers solve problems?
Do customers show satisfaction or frustration with your service?
Are agents using standard compliance language?
And even more data points for greater insight
Watch this quick 90-second video to see the benefits of these bundled tools.
Software solutions designed to simplify contact center management’s daily workload, ensure a positive customer experience, maximize employee engagement, and deliver analytics-enabled insights into customer interactions.
13951 North Scottsdale Road, Suite 112 Scottsdale, Arizona 85254
Info@DVSAnalytics.com
Sales Toll Free: 800.209.1271
Toll Free: 866.302.8131
Phone: 480.538.2020
Fax: 480.538.2021