The Role of Speech Analytics in the Contact Center
![The Role of Speech Analytics in the Contact Center](https://b3563173.smushcdn.com/3563173/wp-content/uploads/2022/04/DVS-speech-analytics-role-in-cc-1024x683.png?lossy=2&strip=1&webp=1)
Speech analytics is rapidly becoming one of the most important components of a Workforce Optimization (WFO) solution.
Speech analytics is rapidly becoming one of the most important components of a Workforce Optimization (WFO) solution.