DVSAnalytics Delivers Enhanced Cloud Integrations for Contact Centers
DVSAnalytics, a leading provider of workforce optimization software for contact centers, shines a spotlight on its enhanced cloud contact center offerings at Customer Contact Week. Today DVS announced the release of Interaction Analytics, which bundles its Encore® Workforce Optimization as a Service (WFOaaS) applications that deliver the most value for customers using UCaaS and CCaaS platforms.
